Privacy Policy
Effective date: June 3rd, 2026
1. INTRODUCTION
Apex Property Management (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at apexpmt.com (the “Site”), inquire about our services, apply for a rental property, or otherwise interact with us.
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
2. INFORMATION WE COLLECT
We collect the following categories of personal information:
- Identifiers: Name, postal address, email address, telephone number, IP address, and account login credentials.
- Commercial Information: Records of properties viewed, services requested, applications submitted, and rental payment history.
- Financial Information: Information required for rental applications, including income verification and (where applicable) bank or payment information processed by third-party payment processors. We do not store full payment card numbers on our servers.
- Internet or Network Activity: Browsing history on the Site, search history, interactions with our advertisements, and information about how you use the Site.
- Geolocation Data: General location derived from your IP address.
- Professional or Employment Information: Provided in connection with rental applications (e.g., employer, occupation).
- Inferences: Drawn from any of the above to create a profile reflecting your preferences and characteristics relevant to our services.
We collect this information directly from you (when you complete forms, applications, or contact us), automatically (through cookies and similar technologies), and from third parties (including tenant screening providers, property listing platforms, and our service providers).
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide property management, leasing, and related services.
- Process rental inquiries, applications, leases, and payments.
- Communicate with you about properties, services, and account matters.
- Operate, maintain, secure, and improve the Site.
- Comply with legal obligations, including Washington State Department of Licensing (DOL) and fair housing requirements.
- Detect, prevent, and respond to fraud or security incidents.
- Send marketing communications (where permitted, and you may opt out at any time).
4. COOKIES AND TRACKING TECHNOLOGIES
The Site uses cookies and similar tracking technologies to operate the Site, analyze traffic, and improve user experience. Categories include essential cookies (required for the Site to function), analytics cookies (to understand how visitors use the Site), and advertising/targeting cookies (used by third parties to deliver advertisements relevant to you). You may control cookies through your browser settings; disabling cookies may affect Site functionality.
5. HOW WE SHARE INFORMATION
We may share your information with: service providers (vendors that perform services on our behalf such as website hosting, tenant screening, payment processing, and analytics); property owners (information necessary to evaluate applications and manage tenancies); legal and regulatory authorities (where required by law, subpoena, court order, or government request, or to protect our rights, property, or safety); and business transferees (in connection with a merger, acquisition, financing, or sale of all or a portion of our business). We do not sell your personal information for monetary consideration.
6. DATA RETENTION
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations (including any applicable State and Federal record-keeping requirements), resolve disputes, and enforce our agreements.
7. YOUR PRIVACY RIGHTS
Depending on your state of residence, you may have the right to: request access to the personal information we hold about you; request correction or deletion of your information; opt out of certain disclosures; and not be discriminated against for exercising your rights. To exercise any of these rights, contact us at the information listed in Section 11. We will verify your identity before fulfilling your request.
8. CHILDREN’S PRIVACY
The Site is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have done so, we will delete that information.
9. SECURITY
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated Policy.
11. CONTACT US
Apex Property Management
110 S Cedar Street
Spokane WA 99201
Phone: 509.747.6060
TTY: Dial 771 for TTY/Relay Services
Email: info@apexpmt.com
WA DOL RE#: 20445